Basb8 Privacy Policy

1 Introduction

Basb8 believes your privacy is a fundamental right. We respect your personal data and have put in place the highest technical and administrative safeguards to protect it. This Privacy Policy applies to basb8.net and all associated services.

Our Privacy Policy is built on three core principles: transparency (we tell you what we do), minimal collection (we take only what we need), and your control (you make the decisions).

If you have any questions while reading this Privacy Policy, our support team is always ready to help. Your trust in basb8 is our most valued asset.

2 What Information We Collect

2.1 Information Provided at Registration

When you register an account with basb8, you provide the following information:

• Full Name (as per National ID)
• Mobile number and email address
• Date of birth (for age verification)
• Residential Address
• Preferred payment method (Mobile Banking, Nagad, or Rocket number)

2.2 Information Collected During KYC Verification

The following documents may be requested for account verification:

• National ID (NID) or passport copy
• Selfie or live photo (for identity verification)
• Bank statement or mobile banking records (if required)

2.3 Automatically Collected Information

When you use basb8, certain information is collected automatically:

3 How We Use Your Information

Basb8 uses your information only for specific, legitimate purposes. Here are the key reasons we process your data:

3.1 Service Delivery & Account Management

Your registration details are used to create, verify, and manage your account. Your information is also needed to process transactions, issue bonuses, and provide customer support.

3.2 Security & Fraud Prevention

Your data is analyzed to detect and prevent multi-accounting, bonus abuse, and money laundering. This is essential to protecting the interests of honest members.

3.3 Personalized Experience

We analyze your gaming preferences and behavior to offer relevant promotions and game recommendations. This analysis is done entirely for your benefit.

3.4 Legal Obligations

Data may be disclosed to comply with lawful orders from relevant authorities or directives from regulatory bodies.

4 Data Sharing Policy

Basb8 does not share your information with third parties except in specific circumstances. Data may be shared in the following cases:

• Payment Provider: Necessary data is shared with Mobile Banking, Nagad, Rocket, or your bank to verify transactions.
• Game Providers: Minimum necessary data may be shared with game providers to operate the games.
• Law Enforcement Agencies: Data may be disclosed to comply with court orders or government directives.
• Technology Partners: Some data may be shared with contracted technology service providers for platform operations — all of whom are bound by strict confidentiality agreements.

5 Cookie Policy

Basb8 uses cookies — small text files stored in your browser that help us improve your experience on the platform.

5.1 Types of Cookies We Use

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your language, theme, and preferences.
• Analytics Cookies: Used to monitor and improve site performance — these can be turned off.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the proper functioning of some services.

6 Data Retention Period

Basb8 retains your data only for as long as necessary, in accordance with the following policy:

• Active account data: retained for as long as the account remains active.
• Closed account data: retained for up to 5 years from the date of closure (due to legal obligations).
• Transaction records: retained for up to 7 years in accordance with financial regulatory requirements.
• KYC documents: retained for up to 5 years after account closure.
• Support contact records: up to 3 years.

After the specified period, your data will be securely deleted or anonymized.

7 Your Rights

Under basb8's Privacy Policy, you have the following rights:

8 Children's Privacy

Basb8 is an 18+ platform. We do not knowingly collect information from anyone under 18. Age is verified at registration, and minors are not permitted to create an account.

If a minor is found to have registered using false information, the account will be closed immediately and all associated data will be deleted.

9 Security Measures

Basb8 employs industry-leading technology to protect your data. Our security framework includes:

• 256-bit SSL Encryption: All data transmissions are conducted through encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of protection for account login.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Regular Security Audits: Regular system audits conducted by third-party security experts.
• Access Controls: Staff are granted access only to the data they need to perform their role.
• Data Backup: Regular encrypted backups are maintained to prevent data loss.

That said, no system on the internet is 100% secure. Keep your password strong, never share it with anyone, and report any suspicious activity to us immediately.

10 Privacy Policy Updates

Basb8 may update this Privacy Policy from time to time. When significant changes are made, we will:

• A notification will be sent to your registered email.
• A clear notification will be displayed on the platform.
• The "Last Updated" date at the top of the page will be revised.

Continued use of basb8 after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

11 Get in Touch

For any questions, requests, or complaints regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Available directly on the platform (24/7)
• Response time: within 24–48 hours

Our dedicated privacy team is committed to resolving your concerns quickly and effectively.